KIN Privacy Policy

KIN Labs (“KIN,” “we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our mobile application, smart ring, and website (kinlabs.life) (collectively, the “Services”). It also outlines your rights and choices under applicable laws such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other global privacy frameworks.

By using our Services, you agree to the practices outlined in this policy. If you do not agree, please discontinue use.

1. Information We Collect

We collect the following categories of personal information to deliver and improve the KIN experience:

A. Information Collected via the App and Smart Ring

• Health and Wellness Metrics: Heart rate, resting heart rate, HRV, blood oxygen saturation, step count, sleep duration and stages, workout sessions, and movement data.
• User-Entered Data: Mood check-ins, personal wellness goals, habits, and lifestyle inputs.

B. Information Collected via the Website (Account Creation and Use)

When you create an account or interact with the KIN website, we collect:

• Required Information:
  • First and last name
  • Email address
  • Password (securely hashed)
• Optional Information:
  • Country and city
  • Marketing preferences (opt-in/opt-out)
  • Wallet address (for Web3 features)
  • Referral information or marketing source

C. Technical and Usage Data (App and Website)

• Device type, operating system, browser
• IP address and general geolocation (if permission is granted)
• Usage behavior, including pages viewed, session duration, and interaction patterns

2. How We Use Your Information

We use your personal data to:

• Provide and personalize your wellness insights
• Display daily and long-term health trends
• Power app features like readiness scores, streak tracking, and rewards
• Send transaction confirmations, notifications, and customer support updates
• Deliver account-related messages and (if you opt in) marketing communications
• Improve app and website performance through analytics
• Comply with legal obligations and enforce our terms of service

We may also analyze anonymized, aggregated data to improve our product and understand usage trends. This data does not identify individual users.

3. How We Share Your Information

We do not sell your personal or health data.

We may share your information in the following situations:

• Service Providers: With trusted vendors who support hosting, analytics, customer service, or communication infrastructure, under strict confidentiality obligations.
• Legal Requirements: To comply with applicable laws or respond to lawful requests by authorities.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your data may be transferred under the same privacy protections.
• With Your Consent: For example, when you opt into third-party integrations, team-based sharing, or public leaderboards.

4. Data Storage and Security

Your data is stored using secure cloud infrastructure. We use industry-standard encryption to protect your information both in transit and at rest. Access is strictly limited to authorized personnel and protected by role-based permissions.

We also apply the following measures:

• Regular system monitoring and auditing
• Secure account authentication
• Internal data protection training and access control

While we take reasonable precautions, no system is completely immune to breaches. We recommend using a strong password and keeping your devices secure.

5. Your Rights and Choices

Depending on your jurisdiction, you may have rights that include:

• Access - View or request a copy of the data we store about you.
• Correction - Update inaccurate or incomplete information.
• Deletion - Request deletion of your account and personal data.
• Withdrawal of Consent - Disable specific features (e.g., location tracking, integrations).
• Data Portability - Receive a copy of your data in a structured, machine-readable format.
• Marketing Preferences - Opt in or out of promotional emails or SMS via your account settings or by contacting us.

To exercise any of these rights, please email us at hello@kinlabs.life.

6. Cookies and Tracking Technologies (Website)

KIN uses cookies and similar technologies on our website to:

• Understand site traffic and usage patterns
• Improve navigation and design
• Store login and session preferences

We do not use cookies for targeted advertising or share your browsing data with third parties for marketing purposes.

You can adjust cookie preferences via your browser settings.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes stated in this policy, or to comply with legal, regulatory, or operational requirements.

• Wellness data is retained while your account remains active to support historical tracking and insights.
• Website account data is retained until you delete your account or request erasure.
• Anonymized or aggregated data may be retained longer for product development or business intelligence purposes.

8. Children’s Privacy

KIN is intended for users 18 years and older. We do not knowingly collect personal data from individuals under 18. If you believe we have collected data from a minor, please contact us so we can delete it immediately.

9. International Transfers

If you are located outside of the country where our servers are hosted, your data may be transferred internationally. We implement appropriate legal safeguards to ensure such transfers comply with data protection regulations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When material changes are made, we will notify you via email, in-app message, or through our website. The latest version will always be accessible on kinlabs.life/privacy.

11. Contact Us

If you have any questions about this Privacy Policy, or wish to submit a data request, you may contact us at:

Email: hello@kinlabs.life

12. Regional Privacy Disclosures

A. For Residents of the European Economic Area (EEA), United Kingdom, and Switzerland (GDPR)

If you are located in the EEA, UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data ("right to be forgotten")
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time
• The right to lodge a complaint with your local data protection authority

We process your data based on one or more of the following legal bases:

• Your consent
• The necessity of processing for contract performance
• Our legitimate interest in delivering secure, effective services
• Compliance with legal obligations

B. For California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), you have the right to:

• Know what personal information we collect and how we use it
• Access the personal data we have collected about you
• Request deletion of your personal information
• Correct inaccurate personal data
• Opt out of the sale or sharing of your personal information (Note: KIN does not sell data)
• Not face discrimination for exercising these rights

To make a request, please email hello@kinlabs.life. We may request additional information to verify your identity before responding.